Legal Disputes & ADR

Confianza Online Dispute Resolution

QTECH NEW TECHNOLOGY S.L. is a member of Confianza Online (www.confianzaonline.es), adhering to its ethical code.
In case of disputes related to online transactions, consumers may submit their complaints to Confianza Online through its platform:
https://www.confianzaonline.es/consumidores/como-reclamar/formulario-reclamaciones/

For cross-border disputes, consumers may also use the European Commission’s online dispute resolution platform:
https://ec.europa.eu/consumers/odr