Right of Withdrawal
As a consumer, you have the right to withdraw from the purchase contract within 14 calendar days without giving any reason, in accordance with Spanish law (Real Decreto Legislativo 1/2007) and EU Directive 2011/83/EU on consumer rights.
Withdrawal Period
The withdrawal period will expire 14 calendar days after:
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the day you, or a third party indicated by you (other than the carrier), received the goods, or
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in the case of multiple items in one order delivered separately: the day you received the last item.
How to Exercise Your Right
How to Exercise Your Right
To exercise your right of withdrawal, you must notify us:
QTECH NEW TECHNOLOGY S.L.
Calle Puerto de Balbarán 45, 4B,
28018, Madrid, Spain
Email: info@qtechnology.org
Phone: +34 612 486 711
Effects of Withdrawal
Effects of Withdrawal If you withdraw, we will refund all payments received from you, including delivery costs (except for any additional costs for express shipping), no later than 14 days from the day we are informed of your decision. Refunds will be made using the same payment method used for the purchase. We may withhold the refund until we have received the goods or you provide proof of return.
Return of Goods
You must return the goods to us at the above address without undue delay, and in any case, within 14 calendar days from the date you notify us of your withdrawal. You will bear the direct cost of returning the goods. The product must be returned in its original condition, unused, with all accessories and original packaging.